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Frequently Asked Questions

Find answers to common questions about Luminary Lane. Can't find what you're looking for? We're here to help.

1 Getting Started

What is Luminary Lane?

Luminary Lane is an AI-powered brand automation platform that helps businesses maintain consistent, professional branding across all channels. You set up your brand details once, and our AI agents handle content creation, scheduling, and publishing 24/7.

How does the AI understand my brand?

During onboarding, you provide your brand's core elements: logo, colors, tone of voice, key messages, and target audience. Our AI uses this 'brand DNA' to generate content that stays true to your identity while adapting to different platforms and formats.

Do I need technical skills to use Luminary Lane?

Not at all! Our platform is designed to be intuitive and user-friendly. If you can use social media, you can use Luminary Lane. We guide you through setup with a simple wizard, and our AI handles the complex work behind the scenes.

2 Features & Capabilities

What types of content can the AI create?

Our AI can generate social media posts, blog articles, email newsletters, ad copy, product descriptions, and more. Each piece is tailored to your brand voice and optimized for the specific platform where it will be published.

Which social media platforms do you support?

We support all major platforms including Instagram, Facebook, Twitter/X, LinkedIn, TikTok, Pinterest, and YouTube. We're constantly adding new integrations based on user demand.

Can I review content before it's published?

Absolutely! You have full control over your content workflow. You can set up automatic publishing for time-sensitive content, or use our approval queue to review and edit anything before it goes live.

How does the AI learn and improve over time?

Our AI analyzes engagement metrics and feedback to understand what resonates with your audience. It continuously refines its approach while staying true to your brand guidelines, getting smarter with every piece of content.

3 Pricing & Plans

Is there a free trial?

Yes! We offer a 14-day free trial so you can experience the full power of Luminary Lane before committing. No credit card required to start.

Can I change my plan later?

Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle, and we'll prorate any differences.

Do you offer discounts for annual billing?

Yes! Annual subscribers save 20% compared to monthly billing. We also offer special pricing for non-profits and educational institutions.

4 Security & Privacy

Is my brand data secure?

Security is our top priority. We use enterprise-grade encryption for all data transmission and storage. Your brand assets and content are protected by industry-leading security measures and we never share your data with third parties.

Do you use my content to train AI models?

No, we never use your brand content or data to train our AI models without explicit permission. Your brand DNA stays yours. We're committed to ethical AI practices and full transparency.

Can I delete my data?

Yes. You can request complete data deletion at any time through your account settings or by contacting support. We'll remove all your data within 30 days as outlined in our Privacy Policy.

Still have questions?

Can't find the answer you're looking for? Our team is happy to help you out.